Our standard processing time is 2-5 business days. Unless specified otherwise, orders will then be shipped First-Class mail via USPS (please visit https://www.usps.com for current First-Class delivery times).

Once the order has completed processing you can track the status by logging into your TMSH account, via the Shop App (if downloaded at checkout), or through your shipment notification email. 

THE ORIGINAL

The Original style is is ideal for those with more hair or a larger head. A favorite feature of The Original hat is that you can wear your hair in a high bun, low bun, braid, ponytail, or fresh out of the bed for those on the run days. The tie aspect of the hat is an additional way to create a more individualized fit.

SKULL HAT
The Skull Hat style is ideal for those with shorter hair or a smaller head. It is often worn by men, but works great for anyone who prefers a more form-fitting style. Similarly to The Original, it also has ties allowing for a flexible fit. While The Original style has thicker, more "full coverage" ties, the Skull Hat provides a thinner, more minimalistic look. 

PONYTAIL
The Ponytail style is ideal for those with more hair or a larger head who prefer to wear their hair in a low ponytail. Designed with premium double face satin ribbon ties, the the Ponytail style oozes fun by adding a splash of color (ribbon colors may vary). The ribbons tie around the ponytail portion of the hat, allowing another area for added flexibility.

TAYLOR'ED EURO

The Taylor'ed Euro style is ideal for those with a lot of hair or larger head sizes. It also serves as a perfect alternative for those with shorter hair or a smaller head who simply prefer an adjustable toggle over the ties of The Original and Skull Hat styles. This style is our "free form" hat and like The Original, hair can be worn comfortably in many styles. 

We're so sorry to hear about the issues you're having with the delivery of your order. Unfortunately, once the order has completed processing and possession is accepted by the United States Postal Service (USPS), we have no additional insight/involvement in the delivery process.

We certainly wish we could do more as we understand how frustrating this situation can be. Please contact your local USPS location (follow the link to lookup https://tools.usps.com/find-location.htm) or contact their Customer Support line at 1-800-275-8777 to speak with one of their support agents.

We do our best to restock our best-sellers often but unfortunately, we cannot provide a definitive date on when a specific item will be back in stock. If you haven't already, please subscribe to the product restock alert that can be found on the product page after selecting the desired style that is currently out of stock.

​To maximize the life/use of our products, we recommend handwashing in cold water and air dry. Washing in hot or warm water can cause shrinkage and loss of color vibrancy. Give a gentle stretch once after washing to get them back into shape. Iron or steam as needed to remove any wrinkles.